Privacy Notice
This page explains the basic information we collect to review custom product requests and communicate with customers during the quote and production process.
Information We Receive
When you submit a custom request, we may receive your name, contact details, delivery details, product preferences, uploaded files, and any notes you provide.
We use this information to review your request, prepare a quote, and manage production follow-up if the order is approved.
How We Use Order Information
We use order information to assess feasibility, prepare a custom quote, share status updates, respond to requested changes, and coordinate production and shipping after approval.
We do not describe this site as an instant checkout flow. The review process is manual and may require follow-up before an order moves forward.
Uploaded Images and Files
Uploaded images, references, and model files may be reviewed internally to understand your request and prepare the custom work.
Please avoid sharing material that you do not have the right to use for your requested product.
Customer Status Page
We may provide a private status link so you can review the quote, check order progress, and respond to the current review step.
You should keep that link private because it is used to view your order information and submit responses.
Questions
If you have questions about how your request information is used, please contact us through the contact page before placing or approving an order.